Privacy Policy

Introduction

Scott Alan Homes ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scottalanhomes.com, communicate with us by phone, email, or text message, or otherwise interact with our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and mailing address
• Business Information: Company name, trade type, and licensing details (for subcontractors and vendors)
• Communications: Records of phone calls, emails, and text messages exchanged with our team
• Website Usage: Pages visited, time spent on site, browser type, and IP address collected through standard web analytics
• Form Submissions: Any information you voluntarily provide through our contact forms

How We Use Your Information

We use your information to:

• Respond to inquiries and provide information about our homes and communities
• Coordinate construction bids and project scheduling with subcontractors
• Send follow-up communications regarding project opportunities
• Process transactions and manage business relationships
• Improve our website and services
• Comply with legal obligations

SMS/Text Messaging Terms

By providing your phone number and consenting to receive text messages from Scott Alan Homes, you agree to the following:

• Consent: You consent to receive SMS/text messages from Scott Alan Homes at the phone number you provide. Consent is not a condition of any purchase or service.
• Message Content: Messages may include bid request follow-ups, project detail confirmations, scheduling coordination, and general business communications.
• Message Frequency: Message frequency varies but is typically limited to 2-4 messages per project or inquiry.
• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message and no further texts will be sent.
• Help: Reply HELP to any message for assistance, or contact us at purchasing@scottalanhomes.com or (302) 297-7659.
• Costs: Message and data rates may apply. Check with your wireless carrier for details.
• Carriers: Carriers are not liable for delayed or undelivered messages.

How We Obtain Consent

We obtain consent to communicate with you through the following methods:

• Website Forms: By submitting a contact form on our website, you consent to receive communications from us regarding your inquiry.
• Verbal Consent: During phone conversations, our team may ask for permission to send follow-up information via text message. Your verbal agreement constitutes consent.
• Business Relationship: If you are a subcontractor or vendor engaged in a business relationship with us, we may communicate with you regarding project opportunities and bid requests.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that assist us with communications, website hosting, and business operations
• Business Partners: Development partners and affiliated companies involved in our home building projects, only as necessary for project coordination
• Legal Requirements: When required by law, regulation, or legal process

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for text messaging by replying STOP

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.